Privacy Policy

Introduction

We value the privacy of our customers and are committed to protecting their personal data in accordance with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and other applicable data protection regulations. This Privacy Statement outlines our practices regarding the collection, use, and protection of personal data.

Data Collection

We collect personal data that you provide to us when you use our online services, visit our physical stores, or interact with us through various channels. This data may include, but is not limited to, your name, contact information, payment details, purchase history, and browsing behaviour.

Purpose of Data Processing

Your personal data is processed for specific purposes, including:

  • To comply with legal obligations and enforce our terms and conditions.
  • To provide you with the products and services you request.
  • To improve our offerings and your customer experience.
  • To communicate with you regarding your account or transactions.
  • To conduct market research and analysis.

Consent

We obtain your consent before processing any personal data for purposes that require it under the PDPL. You have the right to withdraw your consent at any time.

Data Sharing and Disclosure

We do not share your personal data with third parties except as necessary to provide our services, legitimate purposes, comply with the law, or protect our rights. When we do share data, we ensure that appropriate safeguards are in place to protect your privacy.

Data Security

We implement technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have rights concerning your personal data, including:

  • The right to access and obtain a copy of your data.
  • The right to request the correction of inaccurate data.
  • The right to request the deletion of your data under certain conditions.
  • The right to object to the processing of your data.
  • The right to data portability.

Cookie Consent

We use cookies to improve your experience on our website, analyze site traffic, and personalize content. By continuing to use our site, you consent to our use of cookies. You can manage your cookie preferences at any time in your browser settings.

Changes to the Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent where required.